Privacy Policy

Privacy Policy for Cero Twentyfour

At Cero Twentyfour, we are deeply committed to protecting your privacy and maintaining the trust you place in us. Please read the following details regarding our privacy practices. Note that our privacy policy may undergo periodic updates without prior notice, so we encourage you to review it regularly. Your use of the website www.cerotwentyfour.com signifies acceptance of our privacy policy.

Information We Collect

We collect various types of information to provide you with our services and improve your experience:

• Contact details: including your name, email address, phone number, and shipping address.
• Website account credentials: such as your username and password.
• Previous orders and transaction details: including product/service pricing, purchase dates, and payment history.
• Optional survey responses: provided by you on our website or third-party platforms.
• Cookies: small data files stored on your device to enhance your browsing experience.
• Session log information: such as navigation details, IP address, browser type, and operating system.
• Email communications: exchanged between you and Cero Twentyfour regarding product inquiries, delivery details, disputes, etc.

How We Use Your Information

We utilize the collected information for the following purposes:

1. Processing orders and providing customer service.
2. Personalizing your experience and improving our services.
3. Marketing communications: informing you about deals, offers, new launches, and order status. You can opt out of these communications at any time.
4. Legal compliance: as required by statutory or regulatory obligations, troubleshooting problems, and protecting against fraud or illegal activity.

Information We Do Not Collect

We do not retain your transaction or banking details, such as debit/credit card numbers, which are securely managed by our payment gateway service provider.

Disclaimer

Your information may be shared with third parties involved in delivering our products/services on a need-to-know basis. User-generated content shared on our website is not considered personal information and is not governed by this privacy policy.

We do not rent or sell your information to third parties.

While we employ reasonable security measures to protect your data, we cannot guarantee its absolute security during transmission over the internet.

Opting Out

You can opt out of receiving promotional communications from us by contacting us at care@cerotwentyfour.com.

Security of Information

We take necessary steps to securely handle your information within commercially viable limits. However, we cannot guarantee the absolute security of data transmitted to us over the internet.

By using our services, you acknowledge and accept the risks associated with online data transmission.

Your privacy and data security are of utmost importance to us, and we strive to adhere to industry-standard practices to safeguard your information.

If you have any questions or concerns about our privacy practices, please contact us at care@cerotwentyfour.com.